Terms of Service

1. Acceptance of Terms

By accessing and using the website of Universe Logistic Solution ("Company," "we," "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Universe Logistic Solution provides international freight forwarding, custom clearance, warehousing, and logistics services. The scope, pricing, and terms for specific shipments or services will be outlined in separate quotations, contracts, or service agreements between you and the Company.

3. Use of Website

By using our website, you agree to:

• Provide accurate and complete information when submitting forms or enquiries
• Use the website only for lawful purposes related to logistics and freight services
• Not attempt to gain unauthorized access to any part of the website or its systems
• Not use the website to transmit any harmful, offensive, or illegal content
• Not reproduce, distribute, or modify any content from this website without prior written consent

4. Quotes and Pricing

All freight quotes provided through our website or by our team are estimates and subject to change based on actual cargo dimensions, weight, route availability, and prevailing market conditions. Final pricing will be confirmed upon booking. Quotes are typically valid for a limited period as specified in the quotation.

5. Shipment Terms

• All shipments are subject to the applicable Incoterms as agreed between the parties.
• The Company acts as a freight forwarder/intermediary and shall not be liable for delays, losses, or damages caused by carriers, customs authorities, or force majeure events.
• Clients are responsible for ensuring proper packaging, accurate documentation, and compliance with import/export regulations of origin and destination countries.
• Hazardous, restricted, or prohibited goods must be declared upfront with complete documentation.

6. Customs and Compliance

While we assist with customs clearance documentation and processes, the shipper/consignee remains ultimately responsible for compliance with all applicable customs laws, trade regulations, and import/export restrictions. Any duties, taxes, fines, or penalties levied by customs authorities are the responsibility of the client unless otherwise agreed in writing.

7. Limitation of Liability

To the fullest extent permitted by law, Universe Logistic Solution shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Our liability for any claim related to our services shall be limited to the fees paid by you for the specific service in question.

8. Insurance

We strongly recommend that clients obtain appropriate cargo insurance for all shipments. While we can assist in arranging insurance coverage, the responsibility for adequate insurance lies with the client. The Company is not liable for uninsured losses.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Universe Logistic Solution and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh, India.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: